Cancellation and Refund Policy for Degreebros
At Degreebros, we are committed to offering valuable educational services, including scholarship support, academic resources, and learning materials, with the goal of ensuring student success. We understand that sometimes expectations may not be met, and we are here to help resolve any concerns through a clear cancellation and refund process.
1. Refund Request Process
If you wish to request a refund for any of our educational services, please follow these steps:
Contact Support: Reach out to us within 7 days of your purchase at support@degreebros.com or call 9812941004.
Provide Order Information: Include your name, registered email, order number, and the reason for your request.
Assessment and Response: Our team will evaluate your request and respond with the outcome. All refund decisions are made at the sole discretion of Degreebros after a thorough review.
2. Refund Policy Guidelines
2.1 Non-Refundable Services
Refunds will not be issued for:
Digital Resources: This includes e-books, downloadable PDFs, digital assignments, or soft copies of study material.
Scholarship Application Assistance: Once scholarship application services or consultations have been rendered.
Custom Academic Support: Services that are tailored to individual academic needs, such as personal mentorship or guidance sessions.
Instant Access Materials: Any educational content provided with immediate access post-purchase.
2.2 Partial Refunds
In limited situations, partial refunds may be granted in cases such as:
Incomplete or incorrect academic resources.
Failure to deliver paid services as described.
All partial refunds are at the discretion of our academic review team based on the severity and validity of the issue.
2.3 Promotional Offers
Services purchased at discounted or promotional rates are not eligible for refunds.
3. Refund Timeline and Method
Mode of Refund: Refunds will be processed to the original payment method used. If not feasible, an alternative method may be offered.
Timeline: Approved refunds will be processed within 7–10 business days of confirmation. Processing times may vary based on your bank or payment provider.
4. Policy Updates
Degreebros reserves the right to modify or update this policy at any time. We encourage users to review this policy periodically to stay informed about our latest procedures.
Need Help?
For any queries related to refunds, cancellations, or our educational services, please don’t hesitate to contact our support team at:
📧 Email: support@degreebros.com
📞 Phone: 9812941004